Returns & Exchanges
At Black Sheep Surf, we want to ensure you are stoked with your new gear. If your equipment or apparel isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Gear
Pack your items securely in their original packaging, ensuring all tags are attached and hardware is included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
Receive Refund or Credit
Once our warehouse inspects the returned gear, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing